PrivacyPolicy

1. Introduction

Welcome to Dial360, an internal communication app designed exclusively for employees. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how DIAL 360 L.L.C. ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use the Dial360 app.

By using Dial360, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information to provide and improve our services:

A. Information You Provide Directly

• Account Information: Name, email, phone number, and company details when you register.

• Profile Information: Profile picture, job title, and department (if applicable).

• Messages & Communications: Chat messages, group interactions, and other communications within the app.

B. Information Collected Automatically

• Usage Data: Features accessed, timestamps, and activity logs.

• Device Information: IP address, device type, operating system, and app version.

C. Optional Permissions (If Enabled in Future Updates)

• Audio & Video Calls: If enabled, we may request microphone and camera permissions.

• Storage Access: To allow media sharing within the app.

3. How We Use Your Information

We use collected data for the following purposes:

• To Provide Services: Enable secure communication between employees.

• To Improve Functionality: Enhance app performance and troubleshoot issues.

• To Ensure Security: Detect fraudulent activity and enforce internal policies.

• To Communicate Updates: Notify users of feature updates and relevant company communications.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. However, we may share information:

• With Your Employer: Since this is an internal communication tool, some user activity (e.g., message logs) may be visible to administrators.

• For Legal Compliance: If required by law, such as responding to subpoenas or regulatory requests.

• With Service Providers: Third-party vendors that assist in app hosting, analytics, or technical support.

5. Data Security

We take appropriate security measures to protect your data, including:

• End-to-end encryption for messages.

• Secure authentication protocols.

• Regular security audits and updates.

However, no method of transmission is 100% secure, and we encourage users to follow company security guidelines.

6. Data Retention

We retain user data as long as the account is active. If you leave your company or request deletion, we will remove your data as per company policies.

7. Your Rights & Choices

Depending on your location and company policies, you may have the right to:
✔️ Request access to your stored data.
✔️ Ask for corrections to inaccurate information.
✔️ Request deletion of your account and data.

For requests, contact us at elhan@dial360.co.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If changes occur, we will notify users through the app or email.

9. Contact Information

For any questions or concerns, reach out to:

📧 Email: elhan@dial360.com
🏢 Company: DIAL 360 L.L.C.
📍 Address: 1393 E 52nd St, Cleveland, OH 44103, United States
📞 Phone: +1 779-703-4922